VICIdial Contact Centre
Enterprise-grade inbound, outbound and predictive dialling with unlimited users and no software licence fee.
- ✓Real-time agent & campaign monitoring
- ✓Call recording, reports & lead management
- ✓Cloud or on-premises deployment
VICIdial, FreePBX, AI voice agents and omnichannel CRM—engineered into one secure customer engagement platform.
Voice channels42 active · 18 queued
HealthyAI agents24 conversations
HealthySecure deploymentCloud or on-premises
AI + HumanSeamless handover
From the first ring to the final resolution, every channel, agent and customer interaction works together.
Enterprise-grade inbound, outbound and predictive dialling with unlimited users and no software licence fee.
Flexible IP-PBX for extensions, SIP trunks, IVR, queues, conferencing and intelligent business call routing.
Natural inbound and outbound customer conversations, connected to your business data and human support teams.
Secure, time-limited one-time passwords delivered automatically through clear, trackable voice calls.
Confirm orders, appointments and customer requests through DTMF or natural AI-powered conversations.
Deliver campaigns, payment reminders, alerts and surveys to large customer lists with complete reporting.
Bring voice, email, tickets, messaging and social channels into one unified agent workspace—connected to a complete customer history.
Unified agent workspaceCustomer data, live interactions, notes and follow-ups on one screen.
Intelligent routingAssign every interaction by team, skill, priority or customer intent.
AI-powered automationSummarise, respond, update CRM and hand over with full context.
Sarah JohnsonCustomer since 2024 · Priority
⋯WhatsApp message received“I need help with my recent order.”10:42 AM
AI assistant respondedOrder identified · Support ticket created10:42 AM
Voice call connectedTransferred to agent with full context10:45 AM
Secure REST APIs, real-time webhooks and custom workflows connect telephony with your complete business ecosystem.
CRM · ERP · E-commerce · Payment systems · Websites · Mobile apps · BI platforms · Custom applications
Start with exactly what you need. Scale users, channels and automation as your operation grows.
Cloud login · Inbound & outbound
Get started →Automated conversations · Scalable
Get started →Detailed CDR · Pay per usage
Get started →Automated customer conversations
Get started →Free licence · Full configuration
Get started →* Starting rates. SIP carrier usage, phone numbers, servers, SST, support, custom CRM, API development and third-party integrations depend on requirements.