From social lead
to loyal customer.
Capture leads from Facebook, WhatsApp, Messenger, websites and e-commerce channels—then manage marketing, sales, service and automation from one connected CRM.
Omnichannel lead centreLive sales pipeline
● LIVEAutomation completedOffer sent · Follow-up scheduled · CRM updated
Facebook Lead AdsCapture form submissions instantly, map campaign data and assign leads automatically.
WhatsApp BusinessConvert enquiries, replies and click-to-WhatsApp campaigns into CRM opportunities.
Messenger & SocialCentralize Messenger, Telegram and supported social conversations in one inbox.
Website & E-commerceCapture forms, live chat, carts, orders and product enquiries through APIs and webhooks.
SMS & VoiceUse SMS, Voice Blast and AI calls for verification, reminders and sales follow-up.
Marketplaces & AppsConnect external stores, mobile apps and custom platforms through secure integrations.
Everything your e-commerce team needs to grow.
We connect your channels, business rules and customer data into workflows designed around the way you sell and support.
Lead Capture & Qualification
Automatically create customer profiles, remove duplicates, score intent, tag campaign source and route qualified leads to the right sales team.
- ✓ Campaign and UTM attribution
- ✓ AI or rules-based lead scoring
- ✓ Automatic owner and team assignment
WhatsApp Marketing
Send approved promotional templates, product launches, vouchers, reminders and personalized offers to consented customer segments.
- ✓ Audience segmentation
- ✓ Scheduled campaign broadcasts
- ✓ Delivery, read and response tracking
Promotion & Price Automation
Sync catalogue, inventory and approved price changes, then notify relevant customers across their preferred channels.
- ✓ Dynamic product and price fields
- ✓ Offer start and expiry rules
- ✓ Personalized promo codes and links
E-commerce Sales Automation
Recover abandoned carts, confirm orders, verify delivery details and trigger payment or shipping updates automatically.
- ✓ Cart recovery journeys
- ✓ AI voice sales confirmation
- ✓ Order and delivery notifications
Unified Inbox & Ticketing
Manage WhatsApp, Messenger, Telegram, email, web chat, SMS and calls from a complete customer timeline.
- ✓ Conversation and ticket ownership
- ✓ SLA, priority and escalation
- ✓ Live-agent and department transfer
CRM Control & Reporting
Give managers a real-time view of lead status, agent performance, campaign conversion, customer history and revenue attribution.
- ✓ Custom pipeline stages
- ✓ Agent and campaign dashboards
- ✓ Audit logs and role-based access
Generate. Engage. Convert. Retain.
Every touchpoint writes back to the CRM, so agents and automation always work with the latest customer context.
Attract
Run Facebook, social, WhatsApp and website campaigns.
Capture
Create or update the customer automatically in CRM.
Qualify
Score intent, segment the lead and assign an owner.
Engage
Respond through chat, email, SMS, voice or AI agent.
Convert
Send offers, recover carts and confirm the order.
Retain
Automate service updates, support and repeat sales.
Facebook lead → WhatsApp offer → confirmed order
- 1Customer submits a Facebook Lead Ad or sends a Messenger enquiry.
- 2CRM creates the lead, records campaign source and checks for duplicates.
- 3Automation sends an approved WhatsApp welcome or promotional template.
- 4AI answers product questions, captures preferences and qualifies buying intent.
- 5A salesperson receives the full history and completes the sale by chat or call.
- 6System confirms the order, sends invoice/delivery updates and schedules retention offers.
Send the right offer at the right moment.
Build consent-based customer segments and automate relevant messages using CRM data, order history, campaign source and customer behaviour.
Product launches & promotionsNew arrivals, flash sales, vouchers and seasonal campaigns.
Automatic price updatesNotify interested customers when approved prices or promotions change.
Abandoned-cart recoverySend reminders and route high-value opportunities to a sales agent.
Customer lifecycle journeysWelcome, order, delivery, support, review and repeat-purchase campaigns.
Campaign BuilderHari Raya VIP Offer
SCHEDULEDVIP customersPurchased in 90 daysWhatsApp opt-in
2,486 recipientsYour team controls every lead, conversation and outcome.
Agents handle daily work from a unified workspace while managers control routing, automation, access and performance.
Unified customer profile
Contact data, source, orders, calls, chats, tickets, recordings and campaign history.
Lead pipeline control
Custom stages, ownership, tasks, follow-ups, reminders and conversion status.
Automation rules
Trigger messages, calls, tickets and assignments using events and customer behaviour.
Campaign management
Build audiences, schedule outreach, manage templates and track every result.
Reports & attribution
Measure source, campaign, response, agent performance, sales and revenue.
Security & governance
Role-based access, consent records, approved actions and complete audit history.